FREQUENTLY ASKED QUESTIONS
Explore our FAQ to learn more about how we prioritize security, cleanliness, and customer satisfaction.
If you have any additional questions, feel free to reach out to our storage professionals at (803) 278-3671, or fill out our contact form.
Where is North Augusta Self Storage located?
- North Augusta Self Storage is conveniently located at 1815 Knox Ave, North Augusta, SC 29841.
What are the office hours?
- Our office is open Monday through Friday from 9:00 AM to 2:00 PM.
What are the access hours?
- You have 24-hour access to your storage unit at North Augusta Self Storage.
Am I required to store long-term?
- No, we offer flexible rental terms, allowing you to store for as short or as long as you need.
What am I not allowed to store?
- For safety and regulatory reasons, prohibited items include perishable goods, flammable materials, and hazardous chemicals.
What unit size do I need?
Our range of unit sizes accommodates various storage needs, from small personal items to larger furniture or business inventory. Use our online size guide or contact our team if you need personalized assistance.
How do I pay my storage bill?
- You can conveniently pay your storage bill online through our secure payment portal.
How do I rent a unit?
- Renting a unit is easy! You can visit our facility during office hours or rent online through our website.
What documentation do I need to rent a unit?
- You'll need a valid ID (e.g., driver's license, passport) and a form of payment to rent a unit with us.
What storage options do you offer?
- We offer drive-up storage units with 24-hour access, ensuring convenience and ease of use.
What security features do you offer?
- Our facility is equipped with security cameras, a fenced and gated perimeter, and a resident manager to ensure the safety of your belongings.
What does drive-up access mean?
- Drive-up access means you can drive your vehicle directly to your storage unit for easy loading and unloading, making the process quick and convenient.